module 7 dq 2 response to Rachel Communication behaviors of physicians span a range of verbal and…

module 7 dq 2 response to Rachel Communication behaviors of physicians span a range of verbal and…

module 7 dq 2 response to Rachel

Communication behaviors of physicians span a range of verbal and nonverbal components. After reviewing two articles on physician communication behaviors, the first by Ashbury, Iverson, and Kralj (2001), and the second by Leite, Makuch, Petta, and Morais (2005), a set of initial codes are gleaned from the literature. For verbal communication behaviors of the physician, codes such as introducing themselves, respectful words and tone, trusting, sympathetic, caring, explanatory, eliciting patient communication, use of non-technical language, asking clarifying questions, and providing summary statements of the visit would be valuable. Nonverbal communication could include descriptors such as shaking hands with the patient during the introduction, active listening, calm demeanor, relaxed physical stance, makes eye contact with patient, and demonstrating empathy through facial expressions might be relevant.

Having a set of initial codes is beneficial for the researcher. However, the codes ultimately used must derive from what is actually observed as accurately as possible (Chess, 2016). For this particular study, a set of initial codes can be gleaned from empirical research on physician communication as illustrated above. In the study by Leite et al. (2005), the researcher used a checklist of physician behaviors observed during the visit but did not have the benefit of video recordings. Thus, with video recordings the researcher of the hypothesized study would be able to capture the entire patient-physician encounter and review the recordings multiple times until all behaviors were notated and coded with accuracy.

module 7 dq 2 response to Rachel Communication behaviors of physicians span a range of verbal and…

TALK TO SUPPORT VIA LIVE CHAT TO SEE THIS ANSWER AT $ 10 ONLY