Learning Plan 5: Queues and Simulation Competency 6. Analyze Business Environments Involving…

Learning Plan 5: Queues and Simulation Competency 6. Analyze Business Environments Involving…

Learning Plan 5: Queues and SimulationCompetency

6. Analyze Business Environments Involving Queues

This learning plan will address the following learning objectives to help you master the competency:

a. Explain the characteristics of the calling population, the queue and the service facility.
b. Diagram the three characteristics of the queuing system.

7. Explore the importance of simulation in management.

This learning plan will address the following learning objectives to help you master the competency:

a. Explain the advantages and disadvantages of simulation.
b. List the seven steps in simulation.
c. List simulation software tools.

Overview

In this learning plan you will reflect on your experiences at service facilities in a queue, and diagram a queue. You also will learn about simulation, and research various softwares used in simulation in the business and management field.

Learning Activities

  1. PERFORM Online Research – Find 3 simulation software tools. Do they appear to be expensive? Do you believe these types of tools would have a good ROI (return on investment)?
  2. READ/REVIEW Chapter 12 and Chapter 13.
  3. REVIEW the PowerPoint Presentations for Chapter 12 and Chapter 13.
  4. COMPLETE the following Quantitative Analysis for Management 12th ed. Self-Test questions:
    1 through 11, pg. 460
    (Textbook answers found in Appendix H: Solutions to Self-Tests)
  5. PARTICIPATE in Discussion 5: Queues – Personal Experience.
    See the “Participation” policy in the “Discussion Board” section of the “Expectations” document for a detailed explanation of the feedback requirement.
  6. COMPLETE the LP5 Quiz.
  7. VIEW the LP5 Seminar and complete the assessment.

Assignment

  1. COMPLETE the LP5.1 Assignment: Queue Diagram and Steps in Simulation.
  2. COMPLETE the LP5.2 Assignment: Reflection Paper.

Learning Plan 5: Queues and Simulation Competency 6. Analyze Business Environments Involving…

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