1. Assume you were hired as director of quality management to develop a quality program for a new…

1. Assume you were hired as director of quality management to develop a quality program for a new…

1. Assume you were hired as director of quality management to develop a quality program for a new tunnel project in the United States. The project director has given you full authority to develop the high-level framework and structure for this project. Describe the top ten questions you would ask the project director before beginning your responsibilities as director of quality management

2. Do you agree with the statement that quality should drive a project rather than cost and schedule? How would you convince your project director that quality must always supersede the triple constraint of cost, time, and scope? What evidence you would provide to the project director who firmly believes that all projects must be schedule riven to contain costs and keep on budget?

3. Based on the Big Dig tunnel collapse case study, explain the root causes of the failure of quality in this case. Describe the quality assurance and quality control strategy, processes, and procedures you would put in place to prevent future tragedies on highway and tunnel projects?

Maximum 3 pages.

1. Assume you were hired as director of quality management to develop a quality program for a new…

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